Distribution Reports

Created by Lara Menéndez · last update June 6, 2019

About these reports

This set of reports returns a set of global metrics for the selected date range and distribution values per day/hour for main Empathy metrics: queries, clicks, no results, users, sessions…

Business Value

What insights can be obtained with this report?

  • Understand the evolution of main search KPIs: how is the evolution of the volume of queries performed on my site within different devices? How is it increasing YoY? How is the evolution of my findability within different devices?

dist-report-by-device

  • Understand user’s journey: How is the evolution of the number of users? How many queries are made by each one during a session?
  • Zero result queries analysis: Meet the needs of your customers by a deep understanding of your no result queries. Is the moment to add that item to your catalog?