Overhaul profiling from personalisation by providing a truly anonymised yet contextual experience
Invoke ContextAPI and deliver Contextual Relevancy models that respect privacy by design
The perfect set of relevant results depends on context.
Every query, click and purchase from each consented visitor generates a signal. These signals – user, query and category – are collected, processed, filtered and transformed into actionable intent insights.
EmpathyContext API uses these insights to build highly relevant, unique and personalised results so you can create dynamic and intuitive digital experiences.
User's Affinities User's Preferred Categories Last Viewed and last Purchased By User
Infers search intent patterns for every single query by analysing collective behaviour. Self-learning algorithms designed to keep Search always relevant and to automatically produce fresh merchandising recommendations without any manual work.
Top section per queries Combined query results
Tracks all users on page behaviour, detects patterns and helps you automatically surface relevant products and content for future visitors.
Top section per queries Combine user affinity and category context suggestions