Search Use Cases

Search Use Cases

Get the most out of your site search

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About this resource

Over the last decade search has evolved and grown in size, design and importance to become the third most pivotal aspect of an eCommerce site. What’s more, visitors who use search are proven to buy on average five times more and return as repeat customers to a site.

Search is now a key part of a digital commerce experience. It’s the connecting tissue, a conversation between the buyer’s intentions and the store’s offerings. And, it’s no longer just about retrieval, it’s also a valuable discovery tool. That’s why it’s never been so important to get it right.

This document provides tips, features and illustrations from everything that happens within the search box to everything that takes place once a query has been made.