Image Recognition turns the once incredible possibility of buying a product using just a photo into a reality. Our overview explains this new technology and its benefits, for both retailers and consumers, to enhance and simplify the search experience.
The Future of eCommerce
Our consumer research study explores the behaviours, attitudes and aspirations of online shoppers, how they'll shape the future of eCommerce and how retailers can fulfil their potential in an increasingly digital world.
Special Dates Guide
55% of consumers now prefer to shop online and even more so on special retail dates like Christmas and Black Friday. Our guide explores the different types of Special Dates with tips to create more tailored and targeted digital experiences.
Search Use Cases
Search is the 3rd most important aspect of an eCommerce site so it's vital retailers get it right. Our new Search Use Cases provides tips, features and illustrations to create more joyful discovery experiences.
Casa del Libro Case Study
Through understanding user behaviour and re-designing the customer experience, Casa del Libro significantly increased key metrics in a short timeframe, improving the search and site experience, the findability of products, the length of visits as well as adding significant value to sales and revenue.
Adore Me Case Study
The top underwear and lingerie eCommerce start-up created a more desirable omnichannel user experience as well as increasing the findability of products, customer satisfaction, revenues and conversions. Our customisable dashboard also allows AdoreMe to control and adjust product placement and ranking in line with their strategic objectives.
Empathy Corporate Overview
The Retail industry and search are evolving, find out more about how our approach tackles today’s challenges in a unique and human way. Creating joyful shopping moments that make users feel good and understood in a way that's clear and transparent.
GDPR Compliance in Commerce Search and Browse
Find out more about GDPR and how it affects eCommerce Search and Browse, what it means in real terms, the best ways to be compliant and how to go beyond GDPR to turn this critical turning point into an opportunity.
Improving Search Relevancy
Search is so much more than just a simple match against a product catalogue. It should go deeper and be more relevant, meaningful and personalised. That’s why our approach combines and integrates three important techniques.
Desigual Case Study
By making improvements and optimisations to the leading Spanish retailer's site search with additional functionality, improved product display and tagging as well as increased categorisation, Desigual was able to see huge boosts in search volumes (+65%), the findability of products (+35%), CTRs (+20%) and revenues (+21%).